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ITI Direct Mail
Monday - Friday 8am-5pm PST 866-558-6365

NCOA Services

NCOA Services
NCOA Services
Price: $1.00

  • Full-service 48-month USPS NCOALink. Note that some vendors are less expensive because they provide you with 24-month services, meaning they only search “change of addresses” that have been filed in the past 24 months. Our search goes back 48 months.

  • Our search contains 4 years worth of individual, family, and business moves  

  • Address Standardization & CASS processing is also included as part of this service

  • LACSLink (Locatable Address Conversion System)

  • Mailability score to identify and exclude incomplete and undeliverable addresses

  • DPV (Delivery Point Validation). This service gives you a “yes/no” for checking the validity of any known individual house, apartment, Post Office box, rural box, mail drop, or commercial address that receives mail


Our minimum price is $45. This will process 5,000 records. Quantities larger than 5,000 is processed at the price schedule shown below:

QuantityPrice per thousand (48-month services)
Up to 50,000$5.00 per thousand
50,001-100,000$4.05 per thousand
100,001-500,000$3.25 per thousand

Required form

The United States Post Office requires that each NCOA customer complete an NCOA Processing Acknowledgement Form (PAF) before the NCOA service is performed. Complete and sign this form and fax back to 818-301-2615 attention NCOA. Your results will be uploaded to your order once we have the completed form.

You can see the USPS complete PAF guide here.


One to two business days after your file has been uploaded.

File format

Your uploaded file must include the following in separate fields. We accept Excel, CSV, tab delimited or comma delimited formats.

  1. One individual's name. You can either give us the individual's name in one field, such as John Smith or Smith, John. You can't have two peoples name. You can also separate first/last/initial into separate fields.
  2. Company name if available
  3. Street address
  4. Street address 2 (optional), a second line such as Apt 101. This can be separated in Address2 or combined with Address 1.
  5. City
  6. The state must be abbreviated 
  7. Zip, we only need 5 digits